Shipping Overview
At Soleswifty, we prioritize swift and secure delivery of your carefully selected footwear. Our team processes orders within 1-2 business days, ensuring your adventure-ready or lifestyle-focused footwear is packed with care. Whether you've chosen performance-driven designs or timeless classics, each pair undergoes quality checks before shipment. We partner with trusted carriers to maintain reliability across all shipping stages.
Shipping Timeframe
Processing typically completes within 48 hours of order confirmation. Delivery durations vary based on destination and carrier capacity. Domestic shipments generally arrive within 5-7 business days post-dispatch, while international deliveries may require 10-20 business days. Seasonal demand or unforeseen logistics circumstances may occasionally extend these estimates, in which case we proactively notify affected customers.
Shipping Costs
We offer the following shipping options:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies to orders of $60+
All amounts are in USD. During promotional periods, expedited shipping upgrades may become available at checkout.
Shipping Regions
We currently ship to most countries across North America, Europe, and select Asia-Pacific regions. Restrictions apply to certain remote locations and areas with customs limitations. During checkout, our system automatically verifies deliverability to your address. For inquiries about specific destinations not listed, please contact our support team before placing your order.
Order Tracking
Within 24 hours of shipment, you'll receive a confirmation email containing your tracking number and carrier details. This allows real-time monitoring through our partners' logistics networks. For consolidated orders with multiple items, tracking may update in phases. Should your tracking information not activate within 3 business days of receiving the notification, please check your spam folder before contacting
[email protected].
Delayed or Lost Shipments
While we meticulously plan each shipment, occasional delays may occur due to customs inspections, weather events, or carrier backlogs. If your package exceeds the estimated delivery window by 5+ business days, please first consult the tracking system for updates. For unresolved cases, our customer service team at
[email protected] will investigate promptly and coordinate solutions, which may include reshipment or refund options where applicable.
Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties levied by their country's regulations. These charges vary significantly by destination and product value, payable directly to the delivering authority. We declare all shipments at actual purchase value and cannot mark items as gifts or alter declared amounts. For accurate estimates, we recommend consulting your local customs office before ordering, as these fees are separate from our shipping costs.